Support
Ask us anything — from a technical problem to an idea for the app. We usually reply within a few hours.
Ways to reach us
Pick whichever suits you; they all reach the same team.
WhatsApp Business
The fastest route. Send a message, or explain the problem in a voice note.
+98 915 348 7312Start a WhatsApp chat
Telegram support bot
Your message goes straight into the support queue and is tracked.
@Jibiyar_support_botOpen the Telegram bot
Instagram
Send us a DM, or follow along for new features.
@jibiyar_comGo to Instagram
Available Saturday to Thursday, 9:00–21:00 (UTC+3:30). Messages outside those hours are answered the next working day.
Found a bug or have an idea?
Report it on the feedback page — no account needed — or tell us how satisfied you are with Jibiyar.
Frequently asked
- Is Jibiyar free?
- Yes. Every account gets its first 30 days with no limit on the AI features. After that, voice entry, the chat assistant and the savings advisor come with a free daily allowance (a little more once you verify a phone number, where that is available). Entering income and expenses by hand, your transactions, categories and reports have no limit at all.
- Can I export my data?
- Yes. In the app, go to Settings → Data to export all your transactions as CSV or JSON and save the file wherever you like. It is free for everyone.
- My phone number changed — what now?
- Message us from the old number, or through support. Once we have verified who you are we move the account to the new number and your data comes with it, untouched.
- How do I delete my account?
- Settings → Delete account. That erases the account and every transaction in it and cannot be undone, so export your history first if you want to keep it.
- My transactions vanished, or were recorded wrongly.
- Check the device's connection first — Jibiyar records offline and syncs afterwards. If that is not it, send us a screenshot of the screen showing the problem.